Case and Materials
Charting a Course for Boston: Organizing for Change
Strategic Leadership and Management
Case and Materials
Last Updated
Topic
Strategic Leadership and Management
Locations
North America, Northeast Region, United States
Boston Mayor-elect Michelle Wu faced the challenge of structuring her team to create far-reaching change across city departments. Should she hire high-profile advisors in the mayor’s office, assign the work to department heads, or pursue another arrangement? Explore how mayors can structure roles and teams to deliver strong results.
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Case and Materials
Strategic Leadership and Management
Michelle Wu was elected on the promise of systemic change. Four days after her November 2021 victory — and just eleven days before taking office as mayor of Boston — she considered how to get started delivering on her sweeping agenda. This case details the two main organizational models Mayor-elect Wu considered and how she navigated the systems changes that she considered to be the core of her campaign.